Monday, March 29, 2021
Due to the administration invovled which is creating a huge problem EFT and Cash payments will not be accepted any more from new customers. We also recommend existing customers use our alternative payment methods like Instant EFT / Credit Card / Visa / Mastercard / Snapscan to ensure payments reflect and capture on our side better.
With the increase in customers we have in the thousands now it has become clear that offering manual capturing payments is becoming an issue. Its hence managements decision to remove these options going forward.
Customers also used wrong references on payments which at times could cause errors for us capturing these payments. Many customers used the reference "Hostking" or "Payment for hosting" making it hard for us to capture or allocate payments to the correct account.
We however do believe customers will enjoy the following payment menthods which improves capturing of payments:
- Instant EFT
- Credit Card (Visa / Mastercard)